Employers all agree that soft skills are a combination of skill sets that are highly valuable in the workplace. This session is going to help identify what soft skills are and show how soft skills can be used to effectively navigate any work environment. This is a session you do not want to miss.


Kim Foster Towles

Kim is a Business Systems Consultant at TSYS, A Global Payments Company. Currently, she supports a Digital Transformation initiative to develop and deploy applications to cloud native solutions like AWS. Kim holds a BBA in Information Systems, is a Certified Scrum Master and is currently enrolled in a Leadership program with V1 College – New York. In her spare time, she enjoys hiking and volunteering with nonprofits and programs that serve marginalized communities.

Matthew Franhsen

Matthew Franhsen is a Vice President of Technology at Global Payments where he oversees governance, risk, and compliance engineering for the TSYS Issuer segment. Matthew has been employed with TSYS for over 23 years and has held various roles within Issuer Technology, including overseeing the TSYS mainframe software release management team, and the International Technology Project Management Office. Matthew is from Columbus, Georgia and obtained a Bachelor of Arts degree with honors, as well as a Master of Business Administration degree, from Columbus State University. Matthew currently holds an Internal Security Assessor certification, as well a Payment Card Industry (PCI) certification.